Did You Know:

How water is used in your home?

On average, our direct indoor water use (water you use from your tap, toilet, dishwasher, etc.) adds up to about 60 gallons of water a day per person. Here's how indoor water use breaks down: Toilets (28 percent), Washing Machines (22 percent),
Showers and Baths (19 percent), Sinks (16 percent), Household Leaks (14 percent).


That last number is surprising – it’s almost 10 gallons of water per person per day lost to leaky toilets and faucets. Elimination of household leaks would significantly reduce the operating costs of New Hanover Township Authority.

New Hanover Township Authority's Mission Statement


New Hanover Township Authority's mission is to protect the public health of all New Hanover Township Residents, and the environment, by providing high quality wastewater-treatment services in a prompt, courteous, safe, efficient, and cost-effective manner.  New Hanover Township Authority, through its dedicated Staff, strives to plan, design, build, maintain, and operate sanitary sewer infrastructure in a manner that respects the environment in an effort to adequately preserve these assets for succeeding generations.

New Hanover Township Sewer Authority

2990 Fagleysville Road 
Gilbertsville, PA 19525 
Phone: 610-754-6432 
Fax: 610-754-1492 
Hours: Monday-Thursday 8:00AM – 3:00PM+

For Billing Questions

Michele Smith
Finance Director
E-mail: msmith@newhanover-pa.org
Phone: 610-323-1008  ext. 105
Fax: 610-323-5173
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Superintendent: Kirt Michaels

E-mail: kmichaels@newhanover-pa.org
Phone: 610-323-1008 ext. 406
Fax: 610-754-1492+